Sunday, March 15, 2009

10 years and Still Fresh

Jeff Drummond of Bridge St. Tavern is celebrating 10 years in business this year! So how does he keep his business fresh? By listening to his customers. For example, his renovation last year included a "Smoker's Lounge" which accommodates smoker's and non-smoker's alike. Instead of forcing them outside, he built a custom lounge with special air handling so smokers can still enjoy the music and atmosphere of the Tavern, with piped in music and video, while the non-smokers aren't affected. Music follows the customers tastes; live classic rock bands on the weekends with a larger dance floor and jam sessions for performers looking for a stage. Happy Hour specials include what his customers want, not just some promo. Jeff actively provides Taxi service to get his customers home safely and return again! The lastest way to attract new customers is with Myspace. Bridge Street Tavern has been there ever since his customers suggested it.

So listen to your customers. They may keep you around for Ten Years as well. Congratulations to Jeff at Bridge Street Tavern for 10 years, well done.

Jeff supplements his business with marketing in our local hotel directories to attract hotel guests visiting the area.

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